Store Manager

Walgreens•Lake Jackson, TX

4d•$56,500 - $125,000

About The Position

Manages the operation of a Walgreens store, improving sales, profitability, and store image through effective merchandising, protection of store assets, hiring and development of team members, and delivery of a distinctive customer and patient experience. Oversees store and pharmacy operations, customer service, inventory, merchandising, financial performance, compliance, and team performance. Works with pharmacy and clinic leadership to improve performance and provide support when needed. Serves as a communication link between the store, district, and corporate teams and participates in community outreach.

Requirements

Bachelor’s degree and 3 years of retail management experience, or High School Diploma/GED and 5 years of retail management experience.
Licensed pharmacy technician as required by state, pharmacy assistant in Washington state, or licensed RPh as soon as possible under state law requirements and no later than 12 months after the Store Manager start date.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.

Nice To Haves

Bachelor’s degree.
PTCB or ExCPT certification.
Three years of retail management experience, including supervising others, managing work, and assigning work.
Licensed pharmacy technician as required by state, pharmacy assistant in Washington state, or licensed RPh.

Responsibilities

Monitor customer service, coach team members, develop improvement plans, greet customers and clinic patients, model service best practices, and resolve customer complaints and special needs.
Supervise store and pharmacy operations, including opening and closing, shift changes, task delegation, and team scheduling.
Oversee store funds, register counts, bank withdrawals, armored car pickups, safe deposits, change orders, bookkeeping, invoices, cash reports, and time records.
Plan and implement merchandising sets, resets, revisions, displays, promotional space, signage, and seasonal promotions.
Analyze inventory trends and manage ordering, stock levels, liquidation, receiving, stocking, pricing, returns, and merchandise transfers.
Implement District Manager operational feedback and organize the store through hiring, placement, scheduling, and delegation.
Maintain clean and presentable store and grounds, manage repairs and maintenance, and respond to emergencies.
Ensure compliance with applicable laws and regulations, including those covering alcohol, tobacco, fresh food, and pharmacy products, as well as company policies and employment laws.
Ensure team members understand store technology and software and contact IT support to address system problems.
Assign daily operational responsibilities and set expectations for store team members and assistant managers.
Analyze financial, sales, performance, KPI, and asset-protection data; develop plans to increase sales, control costs, and reduce loss.
Work with the pharmacy manager to improve pharmacy performance and provide support during busy periods, including serving as a pharmacy technician when necessary and legally permitted.
Work with the Clinic Coordinator or Manager to support clinic performance.
Identify sales opportunities and manage inventory in anticipation of fast-selling products and seasonal changes.
Manage team-member performance, career progression, goal setting, feedback, recognition, training completion, hiring, promotion, termination, discipline, compensation approvals, and performance plans.
Promote teamwork, motivate team members, communicate regularly with staff, and maintain fair treatment and respectful coworker relationships.
Participate in company and on-the-job training, complete Walgreens School of Operations within six months of starting in the Store Manager position, and follow performance improvement plans.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB or ExCPT certification when required by the state.
Pursue self-development in retail, management, and pharmacy practices.
Serve as liaison between the district, corporate, and store; respond to requests, provide feedback, and implement initiatives.
Conduct community outreach and assist the District Manager with planning and attending community events.
Complete special assignments and other tasks as assigned.