About The Position

The Store Manager at Banter by Piercing Pagoda is responsible for maintaining daily focus on individual and team member standards achievement to attain sales and profit projections, contributing to total customer satisfaction, developing team members’ skills and product knowledge through training and evaluation, and recruiting and selecting team members. The role also includes achieving profit margin goals by managing the P&L, following and enforcing Company policies and procedures, and carrying out other operational and strategic duties. The company values integrity, diversity, teamwork, and advancement through promotion from within. It provides training in sales techniques, product knowledge, and skills to support career development, and seeks a commitment to excellence, a desire to grow, and the ability to provide a superior customer experience.

Requirements

  • At least one year of retail management experience is required.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail management experience with a jeweler or specialty retailer is preferred.

Responsibilities

  • Maintain daily focus on individual and team member standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Achieve profit margin goals by managing the P&L.
  • Follow and enforce all Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training programs, including Associate Training System, Management Training System, District Manager in Training, and career development.
  • Team member merchandise discounts.
  • Incentive trips and contests.
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