About The Position

Banter by Piercing Pagoda is seeking a Store Manager to help deliver an outstanding customer experience and support the company’s mission to help people celebrate life and express love. The Store Manager maintains daily focus on individual and team performance standards to achieve sales and profit projections, contributes to total customer satisfaction, develops team members’ skills and product knowledge through training and evaluation, and recruits and selects team members. The role also manages the profit and loss statement to achieve profit margin goals, follows and enforces company policies and procedures, and performs other operational and strategic duties. The company provides training in sales techniques, product knowledge, and skills, and promotes advancement from within.

Requirements

  • At least one year of retail management experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners, and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail management experience with a jeweler or specialty retailer.

Responsibilities

  • Maintain focus on individual and team members’ standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Manage the profit and loss statement to achieve profit margin goals.
  • Follow and enforce company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training through the Associate Training System, Management Training System, District Manager in Training, and career development programs.
  • Team member merchandise discounts.
  • Incentive trips and contests.
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