Store Manager

GNC Holdings•East Peoria, IL

12d

About The Position

GNC is seeking a Store Manager who supports its “Live Well” philosophy and helps customers find tailored health and wellness products and solutions. The Store Manager leads, coaches, and supports the team in providing exceptional customer service and guidance, while overseeing the store’s daily operations, business performance, and product management. The role represents the GNC brand through product knowledge and by promoting its “Live Well” message. The position is full-time and hourly, with supervisory responsibilities. Store Managers work five days and 40 hours per week, following scheduling requirements based on store location and business needs. Eligible Distribution Center team members may qualify for performance-based incentive pay, but the description does not state that this opportunity applies to Store Managers. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

Ability to perform each essential duty satisfactorily.
Ability to stand or walk for up to eight hours a day.
Frequent reaching, bending, and twisting below the waist and above the shoulders; repetitive hand-to-finger motions; and reaching with hands and arms.
Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
Use a computer for up to 60% of the workday.
Work five days and 40 hours per week and comply with the scheduling expectations applicable to the store location.
Managers of mall and strip-center stores must work at least two weeknights until closing, one weekend night, and one other night; strip-center managers must also work a full Saturday shift.
Mall managers are expected to work peak business days, including Saturday and Sunday.
Managers must work at least one full Sunday per month.
Downtown store managers must work during the 11 a.m. to 2 p.m. lunch period Monday through Friday and one evening shift per week until closing if the store is open in the evening; they are not required to work Saturdays.
Managers are expected to work all major U.S. holidays when the store is open.

Responsibilities

Lead, coach, and support the team in providing exceptional service and guidance to customers.
Oversee daily store operations, business performance, and product management.
Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including providing ongoing work-performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
Work the schedule required for the store location, including applicable evening, weekend, Sunday, lunch-hour, and holiday shifts.