Store Manager

EssilorLuxottica Group•Roanoke, VA

About The Position

The Store Manager is an on-the-floor leader who performs store functions and serves as a guide and role model for the team. The manager coaches, develops, and inspires associates so they represent Sunglass Hut and consistently deliver the Sunglass Hut Experience. The role creates a motivating environment focused on customer service, team development, operational excellence, and achieving sales and financial objectives.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of previous leadership experience.
  • Demonstrated expertise in every aspect of store operations.
  • Detail-oriented.
  • Ability to use critical thinking to deliver precise execution of store operations.

Nice To Haves

  • Customer service and/or retail experience.

Responsibilities

  • Use Sunglass Hut Experience tools to consistently deliver the sales plan and company objectives.
  • Develop the store’s strategic plan to achieve financial results.
  • Drive sales by identifying opportunities to achieve personal and store goals.
  • Coach, develop, mentor, and inspire the team to enhance store performance.
  • Encourage teamwork, career growth, and talent retention through a development-focused environment.
  • Network, recruit, hire according to staffing needs, and train associates using onboarding tools.
  • Create individual development plans to support team growth.
  • Create an inspirational and motivating work environment that reflects the brand’s integrity.
  • Build an emotional connection within the team that supports sales and consistent delivery of the Sunglass Hut Experience.
  • Spend an average of 100% of work time on the sales floor.
  • Develop customer relationships through interaction and feedback.
  • Act as an ambassador for the Sunglass Hut brand and consistently execute brand standards.
  • Stay knowledgeable about products, new merchandise, and fashion trends.
  • Ensure execution of operational policies and procedures and maintain brand standards.
  • Communicate promotions, contests, and incentives to the team.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • Competitive bonus and/or commission plan may be offered
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