Store Manager

EssilorLuxottica Group•Brookfield, WI

About The Position

The Store Manager is an on-the-floor leader who performs store functions while guiding and role-modeling for the team. The manager coaches, develops, and inspires associates to serve as ambassadors for Sunglass Hut and creates an environment where everyone delivers the Sunglass Hut Experience. Through leadership, energy, and timely decision-making, the Store Manager inspires associates to deliver service that translates into sales.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of previous leadership experience.
  • Demonstrated expertise in every aspect of store operations.
  • Detail-oriented.
  • Ability to use critical thinking to deliver execution of store operational components.

Nice To Haves

  • Customer service and/or retail experience.

Responsibilities

  • Use Sunglass Hut Experience tools to consistently deliver the sales plan and company objectives.
  • Develop the store’s strategic plan to achieve financial results.
  • Drive sales by identifying opportunities to achieve personal and store goals.
  • Coach, develop, mentor, and inspire the team to enhance store performance.
  • Grow careers, encourage teamwork, and retain talent through a development-focused environment.
  • Network, recruit, hire to staffing needs, and train employees using the provided onboarding tools.
  • Support team growth through individual development plans.
  • Create an inspirational and motivating work environment that reflects the integrity of the brand.
  • Build an emotional connection within the store team that translates into sales and supports consistent delivery of the Sunglass Hut Experience.
  • Spend an average of 100% of time present on the sales floor.
  • Continually coach and develop the team to ensure consistent execution of the Sunglass Hut Experience.
  • Develop customer relationships through interaction and feedback.
  • Act as an ambassador for the Sunglass Hut brand and consistently execute brand standards.
  • Stay knowledgeable about products and curious about new merchandise and fashion trends.
  • Motivate and inspire the team to be effective brand ambassadors.
  • Ensure execution of operational policies and procedures and maintain brand standards.
  • Continually coach and develop the team to ensure retail excellence.
  • Communicate information about promotions, contests, and incentives to the team.

Benefits

  • Health care may be included in the benefits package.
  • Retirement savings may be included in the benefits package.
  • Paid time off/vacation may be included in the benefits package.
  • Employee discounts may be included in the benefits package.
  • A competitive bonus and/or commission plan may be offered.
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