Store Manager
About The Position
At Lori’s Gifts, the mission is to bring comfort, joy, and inspiration to hospital guests and staff through compassionate service and meaningful products. The Store Manager leads with integrity, fosters a culture of care, and ensures every guest experience reflects the company’s values. The role includes leading a sales-driven team, managing store operations and inventory, building relationships with hospital partners, and providing responsive customer service. The summary is not exhaustive, and other duties may be required. Reasonable accommodations will be made in accordance with the ADA.
Requirements
- Minimum 2 years of retail experience, including 1 year in a supervisory or management role.
- High school diploma or equivalent.
- Strong leadership, communication, and problem-solving skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Regular and predictable attendance.
- Capable of lifting up to 30 lbs and standing for extended periods.
Nice To Haves
- College degree preferred.
- Experience in specialty or big-box retail.
Responsibilities
- Lead and motivate a sales-driven team to achieve performance goals.
- Build positive relationships with hospital partners and respond to feedback professionally.
- Recruit, train, and develop team members to deliver exceptional service.
- Manage inventory, merchandising, and promotional activities to maximize sales.
- Ensure operational excellence through scheduling, compliance, and daily procedures.
- Address customer concerns with empathy and resolve issues promptly.
- Uphold safety, security, and company standards.
Benefits
- Health and prescription benefits.
- Paid time off.
- Legal and commuter benefits.
- Generous employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
