Store Manager

Staples Canada•Cincinnati, OH

14d

About The Position

The Store Manager leads a collaborative, inclusive, team-oriented retail culture while helping customers and driving the store’s community relationships, merchandise sales, technical services portfolio, print and marketing services, and business-to-business network. The role provides overall leadership for store operations and develops a consultative, customer-centric environment for small business customers. The manager is responsible for driving profitable sales and margins, improving year-over-year performance, ensuring operational excellence, and developing managers, supervisors, and team members through teaching, coaching, and inspiration. Additional responsibilities may be assigned as needed.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience, including analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling that provides customers with a total solution.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.
Staples does not sponsor applicants for work visas for this position.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community and network with and support small business customers.

Responsibilities

Ensure the store culture reflects Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small business customers.
Empower the team to learn, grow, and deliver through teaching, coaching, and inspiring.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margin while reducing variability and improving year-over-year performance.
Hold yourself and the team accountable for flawless execution of operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership for running the store and take on additional responsibilities as needed or assigned.
Drive the store’s community relationships, technical services portfolio, and business-to-business network.