Store Manager - Store 705737

Sherwin-Williams•Rumford, ME

8d•$57,062 - $74,157

About The Position

The Store Manager oversees the store’s daily operations and ensures it runs smoothly and effectively. The role manages scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. The Store Manager also manages, develops, and motivates employees and creates business strategies to meet goals and increase sales in a competitive marketplace. The position grows the company’s market share by selling to large commercial users, including paint contractors, as well as retail customers. The typical schedule is 48 hours per week and may include evenings and/or weekends. The position is eligible for performance-based bonus under the terms of the Company’s applicable plans. Job duties involve contact with customers, including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. A criminal history review is considered necessary to protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment without current or future sponsorship for employment work visa status.
Have a valid, unrestricted Driver’s License.
Have at least a high school diploma or GED.
Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
Have at least one year of experience in leadership roles, supervising others, or leading teams.
Have at least one year of experience working in retail, sales, or customer service.

Nice To Haves

Previous work experience selling paint and paint-related products.
Work experience using timekeeping and/or customer relationship management (CRM) systems.
An associate’s degree or higher in business, sales, or marketing.
At least one year of work experience as a Sherwin-Williams Assistant Store or Branch Operations Manager.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

Develop business strategies to increase sales and optimize profitability.
Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
Ensure high levels of customer satisfaction through excellent service.
Build and maintain knowledge of all products to make effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
Provide accurate and timely reporting as required.
Manage employee training, development, performance management, and corrective action.
Respond to and resolve customer and employee complaints.
Partner with Sales Representatives to make outside sales calls and increase market share.