Store Manager

Hahn Systems•Louisville, KY

About The Position

The Store Manager is responsible for the daily planning, coordination, and direction of store resources to achieve assigned sales, profitability, and operational goals, with full profit-and-loss accountability for store performance. The role secures the company’s share of the market within the assigned territory for each represented product line, in accordance with company policies, objectives, pricing, and margin requirements. The Store Manager makes recommendations that affect inventory management and stocking strategies and identifies and implements the store’s training needs, requiring a thorough understanding of each employee’s core responsibilities. The Store Manager implements effective processes to support inventory accuracy and customer service objectives, and plans, directs, and oversees warehouse operations, including receiving, inspection, stocking, shipping, delivery, and value-added services. Decisions and recommendations have a significant impact on store performance and may influence operations across the organization.

Requirements

Working knowledge of the industrial supply business.
Excellent organizational skills.
Excellent verbal and written communication skills.
Well versed in problem-solving techniques.
Ability to communicate effectively with management and peers.
Budget development and cost management abilities.
Administrative skills, including record keeping and report structure.
Knowledge of material planning and scheduling techniques.
Knowledge of material inspection and evaluation methods and procedures.
Ability to work directly with hourly employees and maintain a productive employee involvement environment.
Professional appearance and manner.
Ability to provide coaching and leadership.
Demonstrate enthusiasm, teamwork, and creativity, and work to create and maintain a climate conducive to an effective and efficient operation.

Responsibilities

Manage all employees within the branch on a daily basis.
Troubleshoot P21, network, and procedural issues.
Report insurance-related incidents.
Manage customer service issues involving shipping and receiving, the sales department, deliveries, and other branch activities.
Schedule and plan delivery of materials to customer locations throughout the region.
Use available resources to maintain accurate and complete inventory.
Manage the Min by Customer Report on a daily basis.
Manage inventory turns.
Work to eliminate redundant items-on-the-fly.
Review specific vendors when a product manager visits the branch.
Plan, direct, and oversee warehouse operations, including receiving, inspection, stocking, shipping, delivery, and value-added services.
Identify and implement store training needs.