Store Manager

La-Z-Boy•Cerritos, CA

13d•$70,000 - $105,000

About The Position

La-Z-Boy is seeking a dynamic sales leader to represent the company’s people-first ethos, processes, operations, and brand. The role is responsible for personal and store sales goals, leading and developing a team, managing store operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. The position contributes to store success and company growth and is expected to uphold high standards of ethics, integrity, and professionalism. The manager drives store and individual sales performance, coaches and motivates team members, champions the La-Z-Boy selling process and in-home design program, and supports sales promotions and events. The role also addresses customer concerns, collaborates with support teams and leadership to improve sales and operational results, ensures systems and administrative procedures are executed properly, and maintains a clean, professional showroom consistent with brand visual standards. Compensation is listed as $70,000–$105,000 per year, inclusive of base pay, commission, and bonus. The stated base pay is $70,304 per year, with uncapped commission on written sales and a monthly bonus opportunity of up to $1,500 based on defined group sales goals. The position is listed as 40 hours per week.

Requirements

1–3 years of sales or retail experience.
Strong communication, leadership, and customer service skills.
Goal-oriented, with strong business and financial understanding.
Ability to work evenings, weekends, and holidays based on business needs.
Ability to lift up to 50 pounds and stand for extended periods.
Must pass background and drug screening.

Nice To Haves

Retail sales management experience preferred.

Responsibilities

Drive store and individual sales goals and performance.
Coach, train, and motivate the sales team.
Champion the La-Z-Boy selling process and in-home design program.
Recognize top talent.
Deliver an exceptional, branded customer experience.
Support sales events, promotions, and store operations.
Address customer concerns and help maintain a clean, professional showroom.
Partner with leadership to improve sales and operational results.
Resolve customer concerns and other issues that may interfere with efficient sales operations.
Support planning and execution of sales promotions and events.
Collaborate with support teams to ensure flawless execution of operational excellence.
Ensure proper execution of existing and new systems and administrative procedures.
Uphold brand visual standards by ensuring cleanliness in employee and customer areas.

Benefits

Health insurance through Blue Cross/Blue Shield.
Optum for in-network prescriptions.
Dental and vision insurance.
Paid vacation and paid time off.
401(k) with company match; the general U.S. benefits information states a match of up to 6%.
Disability insurance.
Life insurance and AD&D.
Paid bonding leave.
Paid training.
Health Savings Account.
Tuition reimbursement of up to $5,250 per calendar year.
Employee Assistance Program, including counseling sessions and financial and legal resources.
9–11 paid holidays each year.
Two weeks’ prorated vacation as a new hire.
Personal time for non-exempt employees or state-mandated sick time.