Store Manager

Genuine Parts Company•Garden City, GA

28d

About The Position

The Store Manager oversees a retail location’s staff and activities to achieve a profitable store location. The role focuses on delivering exemplary customer service, building customer relationships, meeting store goals, developing employees, and managing sales, budgets, inventory, cash, safety, and store operations. The Store Manager also works with suppliers and regional managers, maintains a clean and safe store, and performs other duties as assigned.

Requirements

Valid driver’s license and/or reliable transportation.
Must be at least 18 years of age.
At least two years of store supervisory and/or management experience.
Heavy Duty industry experience required.
Understanding of inventory controls, stocking levels, and seasonal inventory shifts.
Exceptional written and oral customer service and communication skills.
Personal drive, self-motivation, and initiative to accomplish company goals.
Ability to work a flexible schedule.
High school diploma, GED, or High School Equivalence Certificate.

Nice To Haves

ASE (T1-T8) (P2) Parts Certification preferred.
Associate degree in Business Administration preferred.

Responsibilities

Maintain exemplary customer service and establish business relationships that encourage customers to choose the store over competitors.
Implement strategies to meet store goals and objectives.
Recruit, develop, and motivate employees to exceed internal and external customer expectations.
Work with approved supplier representatives to increase employees’ knowledge of product lines.
Maintain a safe workplace and ensure compliance with federal, state, and local regulations.
Market the store within the community to increase market share and revenue.
Resolve customer complaints to improve customer satisfaction.
Control labor hours, cash, store audits, core returns, cycle counts, and shrinkage.
Manage inventory protection, assets, operational matters, and safety issues.
Help maintain a neat and clean store environment for customers and employees.
Oversee staff and meet staffing needs during regular hours and high-traffic periods.
Maintain and motivate a positive sales team through communication, employee engagement, and evaluations.
Confirm daily sales reports and cash receipts, ensure regular deposits, and submit reports according to company policies.
Develop, oversee, and maximize the retail budget and sales.
Ensure inventory data is correct by performing spot counts and checks.
Collaborate with regional managers to develop, coordinate, and identify cost-effective strategies.
Perform other duties as assigned.