Store Manager - Broadway Plaza

Alo Yoga•Walnut Creek, CA
•Onsite

About The Position

The Store Manager is the business owner of the store, responsible for leading, managing, and continuously developing all aspects of its business. The role is accountable for creating and maintaining a positive, productive work environment aligned with ALO’s mission, achieving sales and profitability goals and operational objectives, upholding merchandising standards, and developing successful Sales, Operations, and Visual teams. As a business leader, the Store Manager develops and executes retail strategies, applies local market and business trend knowledge, uses KPIs to guide business-driving strategies, and leads the team in using company tools and incentives to meet sales goals. As a people leader, the manager builds an inclusive environment of growth and accountability through development, performance management, training, and coaching; assesses talent; supports career progression and retention; and oversees succession planning and recruitment. The Store Manager oversees Sales & Service, Operations, and Visual Managers and supports execution of operational and visual guidelines. The role champions strong salesfloor visual standards, supports a safe and efficient workplace, and develops schedules that deliver business results while managing labor effectively. The manager also collaborates with cross-functional partners, serves as an ALO ambassador, navigates organizational needs while preserving brand culture, and implements effective store communications to achieve goals and KPIs. The role requires constant movement throughout the store and the ability to perform the physical activities listed in the qualifications. Full-time employees are expected to have open availability and work variable shifts, including peak days and weekends. All employees must be available during the company’s blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

  • At least 5 years of retail or related industry leadership experience.
  • Working knowledge of MS Office, including Word, Excel, and Outlook.
  • Extraordinary verbal and written interpersonal and communication skills.
  • Highly motivated to drive business in a fast-paced, innovative environment.
  • Independent work ethic, time-management skills, and personal accountability.
  • Alignment with and embodiment of ALO’s Guiding Principles.
  • Business-owner mindset and entrepreneurial spirit.
  • Ability to work variable shifts, including peak days and weekends, with open availability.
  • Availability to work during the company blackout period from the week of American Thanksgiving through the first week of January.
  • Ability to lift, push, carry, or otherwise move up to 50 pounds.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
  • Ability to stand and move for an entire shift.
  • Requires constant movement in and around all areas of the store.

Responsibilities

  • Develop and execute the store’s retail strategies.
  • Apply knowledge of the local clientele, competitors, and business trends to support store success.
  • Use KPIs and business acumen to develop and support business-driving strategies.
  • Lead the team using company tools, incentives, and strategies to support sales goals.
  • Ensure the store team communicates and embodies ALO’s mission and guiding principles.
  • Build an environment of growth, accountability, and inclusivity through development, performance management, training, and coaching.
  • Analyze talent and establish career progression plans to retain talent and reduce turnover.
  • Establish internal and external talent pipelines through succession planning and recruitment strategies.
  • Oversee Sales & Service, Operations, and Visual Managers to ensure execution of key strategies.
  • Oversee and support the execution of operational and visual guidelines.
  • Champion strong salesfloor visual standards using business performance data.
  • Support a safe work environment and efficient store operations.
  • Develop schedules that deliver business results while managing labor effectively.
  • Collaborate with cross-functional business partners to support organizational goals.
  • Serve as an ALO ambassador and create a culture aligned with the company’s mission.
  • Balance business needs with brand culture when navigating the organization.
  • Create and implement effective store communication strategies to achieve goals and KPIs.

Benefits

  • Generous ALO employee discount.
  • Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes.
  • Medical, dental, and vision plan options.
  • Free virtual access to mental health providers.
  • New parent support for employees and dependents.
  • 401(k) with company matching.
  • Monthly Store Incentives.
  • Clothing allowance.
  • Free yoga classes at ALO Sanctuaries in select cities.
  • Commuter benefits.
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