Operations Manager - Broadway Plaza

Alo Yoga • Walnut Creek, CA

14h • Onsite

About The Position

The Operations Manager is a member of the store leadership team responsible for ALO’s in-store operational strategy. The role focuses on inventory management, labor planning, scheduling, and maintaining an efficient operation that keeps the store customer-ready. The Operations Manager oversees operational processes, helps resolve inventory accuracy issues, supports safe and efficient receiving, and uses business performance data to maintain strong operational standards.

In partnership with the General Manager, the Operations Manager reviews budgets and business data, contributes to reporting and planning, and represents the business in meetings and conference calls. The position also leads the Operations team through accountability, coaching, talent development, communication, succession planning, and recruitment. The Operations Manager creates schedules aligned with business needs and supports the execution of ALO’s Sales and Service Model and broader organizational goals while balancing business needs with brand culture.

Requirements

• 3–5 years of retail or related industry leadership experience.
• Working knowledge of MS Office, including Word, Excel, and Outlook.
• Extraordinary interpersonal and communication skills, verbal and written.
• Ability to handle multiple tasks in a changing environment.
• Independent work ethic, time-management skills, and personal accountability.
• Alignment with and embodiment of ALO’s Guiding Principles.
• Requires constant movement in and around all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Availability for opening, closing, and weekend shifts; schedules may change.
• Availability to work from the week of Black Friday through the end of the holiday season, in the first week of January.

Responsibilities

• Oversee and support execution of key operational processes.
• Investigate root causes of inventory accuracy issues and partner with the Manager to escalate process or system gaps.
• Champion operational standards on the salesfloor using business performance data.
• Support sell-through management by ensuring accurate inventory counts and coordinating labor hours for product deliveries.
• Support a safe work environment and efficient store operation.
• Represent the business in meetings and conference calls in partnership with the General Manager.
• Review and monitor budgets, reporting, and business data with the General Manager, including expenses and sell-through metrics.
• Inform planning processes, including quarterly business reviews and sales planning.
• Plan workflow for future business needs to protect optimal performance.
• Ensure the Operations team communicates ALO’s mission and guiding principles to visitors.
• Lead the Operations team through accountability, regular coaching, talent development, and effective communication.
• Build internal and external talent pipelines through succession planning and recruitment strategy.
• Write schedules that prioritize the best business strategy in partnership with the General Manager.
• Oversee execution of designated deliverables in the ALO Sales and Service Model while protecting operational efficiency.
• Collaborate on and implement the General/Store Manager’s vision and work cross-functionally with business partners as directed.
• Navigate the organization while balancing business needs and brand culture.

Benefits

• Generous ALO employee discount.
• Free ALO Wellness Club membership with access to streaming fitness and yoga classes.
• Medical, dental, and vision plan options for full-time employees.
• Virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching for full-time employees.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed