Store Manager
About The Position
Iris Galerie is hiring a sales-driven Store Manager to lead its new location at Grapevine Mills in Grapevine, Texas. The manager will help launch the store, deliver an exceptional customer experience, and support the development of the gallery and its team. Iris Galerie offers customers an artistic experience centered on macro photography of their eyes, with images available in a range of formats and finishes. The Store Manager leads by example in sales excellence, product knowledge, and results. The role combines customer service and participation in the gallery’s photography service with staff leadership and day-to-day store operations. The manager analyzes business results, develops plans to address performance issues, and oversees staffing, compliance, store presentation, cash handling, inventory, and supplies.
Requirements
- Fluency in written and spoken English.
- First experience in sales and retail sales.
- Ability to listen and openness to improvement.
- Strong communication skills with field teams, support teams, and management.
- Strong rigor and organizational skills.
- Independent and proactive approach.
Nice To Haves
- Additional language skills are strongly appreciated.
Responsibilities
- Lead the team and contribute to the successful launch and development of the gallery.
- Demonstrate sales techniques, identify customer expectations, and manage orders and customer order tracking.
- Participate in the gallery’s customer service, including greeting customers, presenting the concept, photography, editing, and supervision.
- Analyze daily dashboards and performance indicators.
- Identify causes of business slowdowns, revenue declines, and losses, and propose action plans.
- Recruit, train, onboard, evaluate, and support the professional development of staff.
- Set team objectives and support the team in achieving them.
- Ensure compliance with applicable health and safety regulations, procedures, and legal display requirements.
- Open and close the store.
- Maintain the store, including layout, signage, and cleanliness, and supervise merchandising.
- Monitor the operating account; manage the cashbook, safe, cash, and deposits; and assist with store budget development.
- Monitor inventory, oversee supplies and receipt of orders, and prepare and complete inventories.
- Provide excellent customer service.
Benefits
- Competitive base salary starting at $23 per hour, depending on experience.
- Sales commissions and tips.
- Excellent paid time off policy.
- Paid overtime.
- Employee discount.
- Training and ongoing support.
- Opportunity to grow within an international brand.
- Creative and dynamic work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
