Store Manager

Salon Service Group•Burnsville, MN

About The Position

The Store Manager leads and nurtures a team focused on exceptional customer experiences in a high-quality store environment. The role creates a results-driven, sales-focused culture that supports the growth of customers, consultants, and the business, while modeling strong partnerships that encourage growth in an evolving industry. The Store Manager oversees day-to-day store operations, including inventory management, cash management, and general retail functions. The position is full-time and non-exempt.

Requirements

  • Excellent communication and strong organizational skills.
  • Familiarity with Microsoft Office, including Outlook and Excel.
  • Self-starter attitude and continual drive to grow.
  • Previous sales management experience.
  • Working knowledge of inventory management.
  • Passion for the beauty industry.
  • Ability to work independently and in a team environment.
  • Ability to thrive in a fast-paced work environment.
  • Experience building and maintaining business relationships.
  • Problem-solving ability.
  • High school diploma.
  • Ability to lift up to 30 pounds and stand or walk for up to 8 hours.

Nice To Haves

  • Management experience preferred.
  • Retail and/or customer service experience is a plus.

Responsibilities

  • Lead a sales-focused culture by coaching the team to identify opportunities, drive revenue growth, achieve sales goals, and deliver outstanding customer experiences.
  • Provide exemplary service and ensure the customer is the top priority.
  • Uphold high standards of merchandising and operational excellence.
  • Communicate consistently with area DSCs to meet and exceed sales goals.
  • Hire, train, coach, and retain knowledgeable Associates who model the SSG culture of partnership.
  • Organize, delegate, prioritize, and follow up to maximize productivity.
  • Challenge and motivate employees.
  • Communicate regularly and effectively with the Store Market Leader, Sales Director, and Home Office team.
  • Manage day-to-day store operations, including inventory management, cash management, and general retail functions.

Benefits

  • Health, dental, vision, life, and AD&D insurance available.
  • Health Savings Account or Flexible Spending Account.
  • Employee Assistance Program.
  • 401(k) retirement plan; SSG matches 50% of employee contributions up to 2% of yearly income.
  • PTO.
  • Holiday pay.
  • Sam’s Club membership for the employee and a friend or family member.
  • Discounts on exclusive hair products.
  • Employee referral program with potential earnings of $1,000 per referral.
  • Occasional travel.
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