Store Manager

Circle K • Melissa, TX

20h • Onsite

About The Position

The Store Manager leads store operations, supervises employees, and ensures the store meets company standards for customer service, cleanliness, organization, stocking, safety, and financial performance. The role recruits, hires, trains, schedules, coaches, and evaluates employees; maintains positive relationships with customers, suppliers, the community, and the District Manager; and ensures timely communication, accurate reporting, and completion of required training. The manager develops action plans to meet store objectives, oversees merchandise presentation and pricing, and analyzes sales, expenses, margins, and profit and loss results. The position requires dependable onsite attendance, open availability, and the ability to work at least 50 hours per week, including shifts on weekends and holidays. Approximately 95% of the work is indoors, with occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred in the posting).
• Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage the functions listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer or acquire the necessary skills to complete and analyze reports and handle inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the role and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to work across all shifts, including weekends and holidays.
• Ability to occasionally work in cold or warm temperature extremes, including a walk-in cooler or freezer, and outdoors.
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands throughout the shift, requiring eye-hand coordination.
• Ability to push or pull with arms using up to 20 pounds of force.
• Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
• Ability to work alone, stand and/or walk for an entire shift, and tolerate occasional noise.
• Ability to operate a cash register and/or computer keyboard; may need to climb a ladder to store or retrieve materials or place and remove signs.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
• Recruit, hire, train, schedule, counsel, mentor, motivate, and, when necessary, separate employees using non-discriminatory management practices.
• Assign tasks and maintain a clean, organized, adequately stocked store that meets company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Schedule employees according to company guidelines and business needs to maximize customer service and maintain the store image.
• Develop positive, professional relationships with suppliers and resolve customer complaints promptly and professionally.
• Promote a safe and positive public image in the neighboring community and maintain regular, predictable onsite attendance.
• Prepare timely performance appraisals in Workday, including 30- and 60-day check-ins, 90-day and 12-month reviews, and ongoing anniversary check-ins.
• Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations; ensure required training is completed on time.
• Ensure employees receive timely communications and hold periodic ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to achieve objectives.
• Organize and maintain store files and manuals; ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible to employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast profit-and-loss lines, understand and manage merchandise margins, and perform other financial analysis needed to maximize sales and net profits.
• Safeguard and account for money received and disbursed; notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Supervise and train employees in the use of equipment, tools, and materials described in the CSR, LSR, and SA job descriptions, and manage the functions described in those roles.
• Perform occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED