Babyletto Store Manager

Million Dollar Baby Co. • West Hollywood, CA

9d • $38 - $42

About The Position

The Store Manager at Babyletto leads the store’s business performance, team development, and client experience. The manager drives sales, builds and motivates a high-performing team, and ensures operational excellence while representing Babyletto’s core values. The role sets the store’s direction, translates company goals into actionable plans, and partners with leadership and cross-functional teams to achieve results.

Requirements

• At least 3 years of experience in retail or hospitality leadership, including managing direct reports.
• Comfortable giving and receiving feedback to drive store performance and customer experience.
• Strong ownership mindset with the ability to lead through challenges and drive solutions.
• Available to work a flexible schedule, including evenings and weekends.
• Ability to lift up to 25 lbs at times.

Nice To Haves

• Shopify experience.

Responsibilities

• Lead, inspire, recruit, and develop a high-performing store team, owning the full talent lifecycle to deliver an exceptional client experience.
• Set the standard for product knowledge and selling excellence, coaching the team to provide tailored product guidance.
• Drive client engagement strategies that build long-term relationships, strengthen brand loyalty, and grow repeat business.
• Ensure the team confidently communicates Babyletto’s brand story, history, and value proposition in client interactions.
• Own inventory management and back-of-house operations, ensuring accuracy, efficiency, and alignment with business goals.
• Resolve escalated challenges with sound judgment and urgency.
• Partner with the home office to execute programs and initiatives that drive results.
• Document customer insights and trends to inform cross-functional decisions.
• Own scheduling and payroll to align labor with business goals.
• Ensure operational excellence, uphold policies and procedures, and identify opportunities to improve processes and SOPs.
• Oversee consistent execution of opening and closing procedures.
• Use KPIs and reporting to drive strategy and exceed sales targets.
• Model and champion Babyletto’s mission and core values.

Benefits

• 100% of monthly health, dental, and vision insurance premiums paid by the company.
• Flexible PTO.
• Company matching 401(k).
• Vacation reimbursement and wellness and enrichment subsidy programs.
• Tuition reimbursement.
• Matching charitable donations to a nonprofit organization of the employee’s choice.
• Free Million Dollar Baby Co. swag and an employee discount on products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed