Store Manager In Springfield Tn

Dollar General•Springfield, TN
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The manager ensures the store is properly staffed, opened and closed, compliant with company policies and labor laws, and equipped to serve customers and operate safely. The role includes leading employee recruiting, selection, training, performance evaluation, development, and—when necessary—counseling or termination. The manager monitors operating statements, sales and profitability trends, expenses, inventory, and potential shrink; oversees ordering, replenishment, cycle counts, merchandising, cash controls, and documentation; and provides customer-service leadership. The manager personally opens the store at least twice per week and personally closes it at least twice per week. The position involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting, as well as occasional ladder climbing. Regular driving using personal transportation is required for bank deposits, with occasional travel to management meetings and other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather. Dollar General Corporation is an equal opportunity employer.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive or provide personal transportation for bank deposits and occasional travel to management meetings and other stores.
  • Ability to frequently walk and stand, bend, stoop, and kneel; handle merchandise and equipment; and lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb a ladder occasionally.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies; conduct performance evaluations and address performance gaps through solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and compliance with policies.
  • Ensure appropriate staffing and effective daily opening and closing of the store; personally open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, and to identify expense-control opportunities, potential shrink, and errors.
  • Manage ordering and replenishment to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store environment for employees and customers.
  • Ensure the store has the tools and equipment needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits using personal transportation and occasionally travel to management meetings or other Dollar General stores.
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