Store Manager In Springfield Il

Dollar General•Springfield, MO
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees daily store operations, employee performance and development, inventory and merchandise presentation, customer service, financial controls, safety, and compliance with company policies and procedures. The Store Manager ensures the store is appropriately staffed and opened and closed each day, personally opening at least twice per week and closing at least twice per week. The manager reviews operating statements and inventory processes, maintains accurate inventory and financial controls, provides customer service leadership, and ensures that the store is clean, organized, safe, and equipped to perform required tasks. The role also completes paperwork and documentation according to company guidelines and deadlines. The position involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting up to 40 pounds frequently and up to 55 pounds occasionally. It may require occasional ladder climbing, regular driving to make bank deposits, and occasional travel to management meetings or other Dollar General stores. The environment is fast-paced with moderate noise, and occasional exposure to outside weather conditions. Dollar General offers benefit programs intended to support employees and their families, including health coverage options, supplemental programs, a 401(k) Savings Plan, paid sick leave where required by law, vacation, and paid maternity and parental leave. Eligibility and waiting-period requirements may apply. The role may also be eligible for short-term incentives based on individual and/or company performance. Applications remain open until a candidate is selected and accepts.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent is strongly preferred.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events supporting safety, security, and company policies.
  • Ensure the store is staffed and opened and closed each day; personally open at least twice weekly and close at least twice weekly.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, and presentation according to company processes and practices, including appropriate fixtures, pricing, and signage.
  • Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facility practices.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized, safe, and secure store environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and, occasionally, attend management meetings or visit other Dollar General stores.

Benefits

  • Health insurance coverage options
  • Supplemental benefit programs
  • 401(k) Savings Plan
  • Paid sick leave where required by law
  • Vacation
  • Paid maternity and parental leave
  • Potential short-term incentive opportunities based on individual and/or company performance
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