Store Manager In Kingsport Tn

Dollar General•Kingsport, TN

20h

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, well presented, accurately inventoried, financially controlled, clean, safe, and compliant with company policies and applicable labor laws. The Store Manager leads recruiting, hiring, training, performance evaluation, employee development, and, when necessary, counseling or termination. The position also evaluates operating statements and business trends, manages ordering and inventory, provides customer-service leadership, completes required documentation, and ensures employees have the tools needed to perform their work. This role regularly involves walking, standing, bending, handling merchandise and equipment, lifting, occasional ladder use, and driving to make bank deposits or attend meetings and visit other stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to regularly drive or provide own transportation for bank deposits and occasional work-related travel.
Ability to frequently walk and stand, bend, stoop, and kneel; frequently handle merchandise and equipment; lift up to 40 pounds frequently and up to 55 pounds occasionally; and occasionally climb using a ladder.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate store staffing.
Conduct performance evaluations, identify performance gaps, provide counseling or solutions, and make recommendations regarding pay rates and advancement, up to and including termination.
Communicate performance, conduct, and safety expectations; coordinate meetings and events promoting safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; personally open at least twice per week and personally close at least twice per week.
Review operating statements and identify trends in sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer-service leadership and maintain a clean, organized, safe, and secure store environment.
Ensure the store has the tools necessary for required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive to make bank deposits and, occasionally, attend management meetings or visit other Dollar General stores.