Store Manager In Bartlett Tn

Dollar General•Bartlett, TN

About The Position

The Store Manager oversees store employees and plans and implements store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role ensures effective daily operations, appropriate staffing, customer service, inventory accuracy, financial integrity, and compliance with company policies and procedures. The Store Manager recruits, trains, evaluates, and develops employees; identifies performance gaps and determines appropriate solutions, including counseling or termination. The manager also monitors operating statements and business trends, manages ordering and inventory, maintains merchandise presentation and store organization, and ensures a safe and secure environment for employees and customers. This is a fast-paced retail position involving frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. The manager regularly drives or provides their own transportation for bank deposits and occasionally for management meetings or visits to other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • Ability to frequently walk, stand, bend, stoop, and kneel.
  • Ability to frequently handle merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
  • Ability to occasionally climb using a ladder.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish-speaking ability may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, evaluate, and develop qualified employees in accordance with labor laws and company policies.
  • Ensure the store is properly staffed, opened, and closed each day; personally open at least twice per week and close at least twice per week.
  • Identify employee performance gaps and provide appropriate solutions or counseling, up to and including termination; recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment, with necessary tools available for store tasks.
  • Follow and enforce company policies and procedures, including those in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide own transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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