Store Manager

The Home Depot•Vail, CO

12d•$123,350 - $133,350•Onsite

About The Position

Store Managers are accountable for leading profitable store operations and executing the company's retail strategy in customer service, in-stock availability, and store appearance. They coach and develop associates to drive sales and profitability, resolve people issues, use financial and store reports to identify operational opportunities, monitor market trends and competition, and implement game plans for continuous improvement. They communicate the retail strategy, plan strategically, and follow up to ensure execution. Store Managers stay actively engaged in sales and profit drivers, operational excellence, and people leadership. They establish a visible presence through regular store walks, town hall meetings, and staff meetings, and develop leaders to build a deep talent bench for store leadership roles. The role leads store teams to deliver consistent results in sales, service, and profitability through operational excellence. It partners with the District Manager and District team, analyzes financial and operational performance, develops and monitors improvement plans, and coaches store leaders and associates. The position reports to the District Manager and has 4–9 direct reports. Overnight travel is typically required less than 10% of the time. The work is in a comfortable indoor area, with conditions that may occasionally cause mild discomfort. The job requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.

Requirements

Must be at least 18 years old.
Must be legally permitted to work in the United States.
Minimum of 2 years of work experience.
Knowledge, skills, and abilities typically acquired through a high school diploma and/or GED.
Ability to interpret sales reporting documents.
Experience leveraging sales and profit opportunities through shrink management and safety performance.

Nice To Haves

At least 3 years of prior merchandising and/or operational experience.
At least 3 years of leadership experience, preferably in big-box retail.
Ability to work a flexible schedule of at least 55 hours per week.
At least 2 years of prior merchandising and/or operational experience.
At least 2 years of leadership experience, preferably in retail.
No additional education is preferred.

Responsibilities

Communicate and partner with the District Manager and District team to align on store direction, resolve issues, and execute company strategy through Playbooks and Priority Communications.
Analyze sales and financial reports to assess opportunities and successes in departments and key areas, and guide the store team in making improvements.
Review shrink and safety performance, identify trends, and implement improvement plans.
Conduct store walks with Assistant Store Managers and Department Supervisors to assess sales, service, and profitability opportunities and establish game plans.
Host store walks with District and Regional teams to review game-plan effectiveness and monitor execution.
Facilitate weekly staff meetings with Assistant Store Managers and Department Supervisors to establish and implement store goals and objectives.
Monitor associate engagement and drive employer-of-choice initiatives; empower and inspire associates to connect with customers and the community.
Teach, coach, and train store management and associates on operational processes, merchandising standards, store appearance, and profitability.
Coach store leadership teams on creating a safe work environment, operational excellence, alignment, and operational improvements.
Support the implementation and monitoring of pilot programs and new store initiatives that simplify store operations.
Evaluate merchandise in-stock levels and ensure store management follows through on resolving out-of-stocks.
Maximize inventory turns by driving Green/Reduced Tag and Clearance processes.
Develop leaders and build a deep talent bench for store leadership positions.