Store Manager

OUTDOOR LIVING SUPPLY LLC • Mebane, NC

5d • Onsite

About The Position

The Store Manager independently leads all aspects of store operations at an OLS Stone Center location in Mebane. The role is responsible for leading the team, executing company strategy, managing financial performance, strengthening OLS's local market presence, and delivering operational excellence and profitable growth in partnership with Regional Leadership and Corporate teams.

The position oversees sales, customer service, transportation, inventory, warehouse operations, safety, merchandising, workforce management, and administrative functions. The manager develops the team, builds relationships with contractors and other stakeholders, analyzes business performance, and maintains a safe, organized, customer-focused store. The role is based at an OLS store, with work indoors and outdoors in a retail, warehouse, and yard environment. Periodic travel may be required to support nearby locations, meetings, or training. This is a full-time, exempt role with an expected schedule of 50+ hours per week, generally aligned with store operating hours, including occasional Saturdays and seasonal business needs. Compensation includes a competitive base salary commensurate with experience and eligibility for a performance-based incentive program.

Requirements

• At least 1 year of Store Manager, Branch Manager, or Assistant Store Manager experience in a retail, wholesale, or distribution environment.
• Proven ability to recruit, develop, coach, and motivate high-performing teams.
• Strong leadership, communication, and interpersonal skills, including the ability to influence cross-functional partners.
• Demonstrated ability to manage multiple priorities while delivering operational and financial results.
• Experience analyzing business metrics and implementing action plans to improve performance.
• Strong understanding of customer service, sales, inventory management, and operational best practices.
• Experience managing budgets, expenses, and profitability.
• Proficiency with NetSuite or other ERP systems and Microsoft Office applications.
• Resourceful, proactive problem-solver with a hands-on leadership style.
• Associate's or bachelor's degree in Business or a related field, or equivalent industry experience; a degree is preferred.

Nice To Haves

• Experience in landscape supply, building materials, hardscapes, masonry, construction, wholesale distribution, or a related industry.
• Experience developing contractor, commercial, or B2B customer relationships.
• Knowledge of merchandising, inventory optimization, transportation, and warehouse operations.
• Forklift or Powered Industrial Truck (PIT) certification, or willingness to obtain certification.

Responsibilities

• Lead all aspects of daily store operations, including sales, customer service, transportation, inventory, warehouse operations, safety, merchandising, and workforce management.
• Drive store sales, gross margin, profitability, and customer satisfaction while meeting or exceeding company goals.
• Build, coach, develop, and inspire a high-performing team through hiring, onboarding, training, performance management, and employee development.
• Foster accountability, teamwork, engagement, and continuous improvement aligned with OLS's FORTITUDE values.
• Build relationships with contractors, customers, vendors, and community partners to strengthen brand recognition and support business growth.
• Identify opportunities to increase market share, expand customer relationships, and develop new business.
• Analyze financials, operational metrics, inventory performance, product mix, and pricing; identify trends and implement improvement strategies.
• Maintain accurate inventory through receiving, replenishment, cycle counts, and inventory control practices.
• Ensure compliance with company policies, SOPs, safety programs, and operational standards.
• Oversee administrative work including NetSuite transactions, purchase orders, invoicing, inventory reconciliation, bank deposits, scheduling, and timekeeping.
• Partner with Regional Leadership on budgeting, merchandising, staffing, pricing, and operational initiatives.
• Maintain a clean, organized, customer-focused store and ensure equipment and facilities are properly maintained.
• Lead regular safety meetings and ensure compliance with company and regulatory requirements.
• Support local marketing initiatives, trade shows, community events, and promotional opportunities.
• Travel periodically for meetings, training, or to support neighboring store locations.

Benefits

• Medical, dental, and vision insurance.
• Company-paid life insurance.
• Company-paid long-term disability (LTD).
• Legal/ID Shield coverage.
• 401(k) with company match.
• Paid time off and company holidays.
• Career development and advancement opportunities.
• Eligibility for a performance-based incentive program with competitive bonus earning potential; payouts depend on individual and store performance and are subject to plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree