Store Manager

The TJX Companies, Inc.•Peoria, AZ

6d•$74,800 - $102,900•Onsite

About The Position

The Store Manager oversees all aspects of HomeGoods store operations to drive sales, control expenses, and minimize shrink and damages. The role covers merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The Store Manager recruits, trains, develops, and manages a large team of Associates and Assistant Managers. They serve as a role model and provide individualized development for Assistant Store Managers to prepare them for promotion. The role also develops plans to increase sales, advises the District Manager on merchandise mix, inventory levels, customer demographics, and competitive conditions, and ensures compliance with loss-prevention priorities, company programs, procedures, and policies. The Store Manager promotes a positive shopping experience through high standards of customer service and merchandise presentation. They communicate action plans for store initiatives, including projects, targets, and priorities. This is a bonus-eligible position with a starting annual pay range of $74,800 to $102,900; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

At least 3–5 years of retail experience as a Store Manager or District Manager in a dynamic, high-volume environment.
Demonstrated success managing and driving significant sales revenue.
Ability to manage, develop, and motivate a large team.
Strong interpersonal, communication, organizational, and follow-through skills.
Leadership focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Ability to mentor and provide feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

Oversee store operations, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, to boost sales, control expenses, and minimize shrink and damages.
Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
Model effective leadership and provide individualized development to Assistant Store Managers to prepare them for promotion to Store Manager positions.
Develop and implement plans to increase store sales.
Recommend merchandise mix, inventory levels, and customer-demographic strategies to the District Manager.
Provide competitive analysis covering pricing, presentation, and customer service.
Focus staff on loss-prevention priorities and ensure compliance with company programs, procedures, and policies.
Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
Maintain high standards of customer service and merchandise presentation to ensure positive customer experiences.
Develop and communicate action plans for store initiatives, including projects, targets, and priorities.