Store Manager

TJX • Brookhaven, MS

11d • Onsite

About The Position

The Store Manager oversees all aspects of TJ Maxx store operations, driving sales, controlling expenses, and minimizing shrink and damages. The role covers merchandise presentation, backroom and frontline operations, cash office, customer service, markdowns, scheduling, shipping, and receiving. The Store Manager leads a large team of Associates and Assistant Managers, supports their development, and helps create a positive, inclusive atmosphere for both customers and Associates.

The position develops plans to increase sales, provides recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics, and shares insights about competitors’ pricing, presentation, and customer service. The Store Manager also focuses staff on loss-prevention priorities, ensures compliance with company policies and programs, reviews reports, conducts walkthroughs and audits, and holds program meetings. The role communicates action plans for store initiatives and maintains high standards for customer service and merchandise presentation.

This is a bonus-eligible position with a starting annual pay range of $74,800 to $102,900. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• At least 3–5 years of retail experience as a Store Manager or District Manager in a dynamic, high-volume environment.
• Demonstrated success managing and driving significant sales revenue.
• Proven ability to manage, develop, and motivate a large team.
• Strong interpersonal, communication, and follow-through skills.
• Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
• Strong organizational and communication skills, including the ability to mentor and provide feedback.
• Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Oversee store operations, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
• Drive sales, control expenses, and minimize shrink and damages.
• Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
• Model effective leadership and provide individualized development to Assistant Store Managers to prepare them for promotion to Store Manager positions.
• Develop and implement plans to increase store sales.
• Recommend merchandise mix, inventory levels, and customer demographic considerations to the District Manager.
• Provide insights on competition, including pricing, presentation, and customer service.
• Focus staff on loss-prevention priorities and ensure compliance with company programs, procedures, and policies.
• Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
• Maintain high standards in customer service and merchandise presentation to support positive customer experiences.
• Develop and communicate action plans for store initiatives, including projects, targets, and priorities.

Benefits

• Associate discount
• 401(k) match
• Medical, dental, and vision coverage
• Health savings account (HSA)
• Health care flexible spending account (FSA)
• Life insurance
• Short- and long-term disability
• Paid holidays, vacation, sick leave, bereavement leave, and parental leave
• Employee assistance program (EAP)
• Incentive programs
• Auto and home insurance discounts
• Scholarship program
• Adoption and surrogacy assistance
• Smoking cessation program
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• Training and development programs
• Global well-being programs focused on physical, financial, and emotional wellness
• Career paths with growth opportunities
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed