Store Manager

PVH • Columbus, OH

7d

About The Position

The Store Manager is responsible for delivering an excellent customer experience, overseeing store operations, driving business performance, and maintaining a motivated, high-functioning team while upholding TOMMY HILFIGER brand standards. Under the guidance of the Leadership team, the Store Manager conducts strategic business analysis, leads the team to achieve top-line sales results, and manages controllable expenses. The role owns recruitment, talent development, and performance management in partnership with Assistant/Associate Managers.

The Store Manager leads daily operations, including opening and closing, sales leadership, and coaching, while supporting longer-term initiatives that improve team development and store performance. The role also represents the brand to customers, supports visual merchandising and inventory functions, enforces company policies, and coordinates payroll and scheduling strategies in line with policy and budgets. The position requires availability for a flexible schedule that includes nights, weekends, and holidays, as well as the ability to perform physical store duties.

Requirements

• Friendliness, organization, and excellent time-management skills.
• Ability to lead by example, think strategically, resolve complex issues in real time, and manage daily operations while supporting broader store goals.
• Energy and excitement around the brand’s goals and values.
• Prior experience in a Store Manager or senior leadership role, with demonstrated key holder responsibilities and team development skills.
• High school diploma or equivalent required.
• Ability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds.

Nice To Haves

• Bachelor’s or Associate degree preferred.

Responsibilities

• Deliver a warm, helpful customer experience that encourages conversation, sales, and brand engagement.
• Lead store operations, including opening and closing, sales performance, and in-the-moment coaching.
• Implement and support long-term initiatives to improve team development and store performance.
• Represent the brand by staying informed about campaigns and product launches and promoting the brand vision to customers.
• Work on the sales floor processing, restocking, and remerchandising in alignment with the brand vision.
• Enforce company policies and procedures and coach the team on Loss Prevention training and techniques.
• Lead inventory control and RFID processes when applicable.
• Direct payroll and scheduling strategies in alignment with company policies and budgets.
• Conduct strategic business analysis and planning and communicate opportunities to senior leadership.
• Own recruitment, talent development, and performance management in partnership with Assistant/Associate Managers.

Benefits

• Competitive pay.
• Brand discount of up to 75%.
• Training and career development.
• Retirement Savings Plan.
• Medical insurance.
• Vision insurance.
• Dental insurance.
• Life insurance.
• Disability insurance.
• Above-market 401(k) contribution for eligible associates.
• Company-paid holidays.
• Paid time off.
• Seasonal hours and flexible work schedules.
• Wellbeing tools and programs.
• Care.com services for childcare, elder care, adoption preparation, and pet care, plus reimbursement for backup care.
• Continued education support, including tuition reimbursement.
• Associate discount at company outlets and e-commerce sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED