Store Manager

Dollar General•Monroe, GA

22d

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, well organized, adequately equipped, and operated in accordance with company policies, procedures, and applicable labor laws. The manager oversees hiring, training, performance evaluation, employee development, and staffing decisions; monitors store performance, inventory, expenses, and cash controls; and provides customer service leadership. The position also involves maintaining merchandise presentation and inventory accuracy, completing required documentation, and supporting a safe and secure environment for employees and customers. Work takes place in a fast-paced environment with a moderate noise level and occasional exposure to outside weather. The role requires frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting, along with occasional ladder climbing. Regular driving or providing personal transportation is required for bank deposits and occasional meetings or visits to other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
Regular driving or providing personal transportation for bank deposits and occasional meetings or store visits.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.

Nice To Haves

One year of management experience in a retail environment.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, provide counseling or solutions, and recommend pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is effectively opened and closed each day, personally opening it at least twice per week and personally closing it at least twice per week.
Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on BSR and cycle counts.
Oversee merchandise staging, stocking, and storage according to company processes.
Ensure merchandise is presented according to established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide customer service leadership and maintain a clean, organized, safe, and secure store.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings or other Dollar General stores.