Store Manager

Johnson Health Tech Retail Inc•Mount Laurel Township, NJ

13d•$50,000 - $60,000•Onsite

About The Position

The Store Manager works under the direction of the District Sales Manager and uses a consultative sales process to help customers find fitness equipment that meets their needs while achieving sales goals. The role also works closely with the District Sales Manager to ensure adequate staffing coverage during store hours and proper store maintenance. The position is full-time, scheduled from 10 a.m. to 7 p.m. five days per week, with some weekend work required. The location is 1410 Nixon Dr, Mt Laurel Township, NJ 08054. Compensation is a $30,000–$40,000 base salary plus commission.

Requirements

High school diploma or equivalent required.
Previous sales experience required.
Strong customer service background.
Goal-driven, high-energy, passionate, and strong work ethic.
Highly motivated self-starter.
Proven ability to work successfully without supervision.
Ability to work a flexible schedule, including evenings and weekends.
Physically able to demonstrate fitness equipment for customers.

Nice To Haves

Bachelor’s degree in business administration or a related field; extensive retail or business-to-business/business-to-consumer sales experience may substitute.
One year of experience as a Fitness Consultant at Johnson Fitness & Wellness is desired.

Responsibilities

Work with customers through a consultative sales process, demonstrate products, and build positive, productive customer relationships.
Provide quality customer service through personal involvement and practical solutions; maintain customer relationships and recommend ways to attract new customers.
Identify customer-reported quality, timeliness, or value concerns and requests for new products or services; respond to complaints in accordance with company guidelines.
Assist customers with in-store pickups, including safely disassembling and transporting merchandise to customer vehicles.
Maintain effective, appealing merchandising in accordance with company standards; ensure products and inventory are labeled, tagged, and priced properly.
Record, track, and secure inventory during assigned shifts, including participating in monthly cycle counts.
Perform closing duties according to policies and procedures.
Ensure cash, check, credit card, and financing transactions are recorded, reconciled, and deposited according to company procedures.
Maintain the store building and grounds, including cleanliness, garbage removal, floor cleaning, and presentable, working signage.
Build knowledge of store merchandise and its benefits using manuals, literature, videos, and other available information.
Keep the District Sales Manager and Store Manager informed of relevant factors affecting assigned responsibilities.
Monitor sales results, identify opportunities and variances from plan, and take appropriate action.
Monitor competitor activity, identify new competitors or changes in their activities, and stay current on industry trends.
Ensure purchases of used equipment are prudent and in the company’s best interest.
Ensure adequate staffing coverage during all store operating hours and recommend effective store layouts.
Coordinate store sales promotions and campaigns with the District Sales Manager and Marketing.
Delegate responsibilities to store employees and ensure they understand their tasks and roles.
Communicate personnel issues to the District Sales Manager.
Perform other duties as assigned by management.