Store Manager in Training

Serv-U-Success • Oregon, OH

20d

About The Position

The Store Manager is the operational leader of a store, responsible for setting standards for execution, accountability, and customer service. The role leads by example, coaches and supports team members, and ensures projects, merchandising initiatives, and daily operations are completed safely, efficiently, and to a high standard. The Store Manager works with customer leadership and a Field Operations Manager to drive sales, strengthen customer relationships, and develop future leaders.

The position begins with up to 90 days of hands-on training alongside a Field Operations Manager. During this period, the employee learns Serv-U-Success operational processes, technology, leadership expectations, and customer partnerships without immediate responsibility for managing a team or overseeing all daily store operations.

The role requires availability between 6:00 a.m. and 6:00 p.m. on weekdays and weekends, with an average of 40–45 hours per week. Flexibility to work nights, weekends, and holidays, and travel between store locations as needed, is required.

Requirements

• Three or more years of management experience.
• Strong leadership, coaching, communication, and relationship-building skills.
• Excellent organizational, planning, and problem-solving abilities.
• Comfort using mobile technology and workforce management systems.
• Flexibility to work nights, weekends, and holidays, and travel between store locations as needed.
• Valid driver's license, reliable transportation, and proof of insurance.

Nice To Haves

• Management experience in retail or a related field.

Responsibilities

• Oversee daily store operations to ensure outstanding execution.
• Plan daily priorities, delegate work, and ensure tasks are completed.
• Maintain standards for merchandising, backroom organization, inventory availability, and overall store presentation.
• Partner with leadership to resolve issues quickly and build relationships.
• Provide day-to-day leadership, coaching, and direction.
• Foster a positive, respectful, and accountable team culture.
• Coach employees to build their skills and identify and develop high-potential talent.
• Use reporting tools to drive operations.
• Manage labor, scheduling, and operational efficiency.
• Maintain a safe, organized, and compliant work environment.

Benefits

• Weekly phone stipend.
• Store Manager Bonus Program of up to $3,000 per year, paid quarterly.
• Additional incentive programs, including sales and display compliance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed