Store Manager

GNC Holdings • Lake Elsinore, CA

6d

About The Position

GNC is seeking a dynamic Store Manager who embodies its “Live Well” philosophy and is passionate about health and wellness. The Store Manager leads, coaches, and supports the team in providing exceptional customer service and guidance, oversees daily store operations and business performance, manages products, and represents the GNC brand through expert product knowledge.

This is a full-time, hourly supervisory position. The role supports the total shopping experience through visual and operational standards, sales initiatives, and customer relationships that encourage sales and repeat business. The Store Manager is responsible for team development and performance, store opening and closing, cash handling, inventory counts, deposits, and community outreach. GNC notes a performance-based incentive opportunity for eligible Distribution Center team members; the description does not state that this incentive applies to Store Managers.

Requirements

• Ability to perform each essential duty satisfactorily.
• Ability to stand or walk for up to eight hours a day.
• Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
• Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
• Ability to push or pull up to 20 pounds and climb ladders.
• Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
• Ability to use a computer for up to 60% of the workday.
• Must work five days and 40 hours per week.
• Must work major U.S. holidays when the store is open.
• Store-specific scheduling requirements apply: mall and strip center managers must work specified evening and weekend shifts; strip center managers must work a full Saturday shift; mall managers must work peak business days including Saturday and Sunday; managers must work at least one full Sunday per month; downtown managers must cover the weekday lunch hour and, if the store is open in the evening, one evening shift per week. Downtown managers are not required to work Saturdays.
• Reasonable accommodations may be made for qualified individuals with disabilities to enable them to perform the essential functions.

Responsibilities

• Lead, coach, and support the team in providing exceptional service and guidance to customers.
• Oversee daily store operations, business performance, and product management.
• Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
• Ensure products are merchandised according to GNC standards and are easy for customers to see and buy.
• Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that lead to sales and repeat business, including MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
• Build strong teams and provide ongoing feedback about store associates’ work performance.
• Recruit, hire, and manage employee performance.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
• Work the schedule appropriate to the store location, including specified evening, weekend, Sunday, and holiday shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed