Store Manager

Lucky Brand•Pleasant Prairie, WI
•$47,740 - $68,200

About The Position

The Store Manager contributes to profitable sales growth by executing the overall store strategy. This includes leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs. The role leads customer service, sales, team development, specialty businesses, and performance standards, while supporting shrink and safety initiatives and meeting established performance expectations.

Requirements

  • Minimum of 5 years of retail leadership experience.
  • Bachelor’s degree or equivalent work experience.

Responsibilities

  • Model, coach, and hold the team accountable for outstanding customer service; engage with associates and customers to enhance interactions.
  • Conduct store walkthroughs to ensure pricing and signing accuracy and to strategically drive sales through leadership interactions.
  • Analyze sales and expense data to identify opportunities and improve performance.
  • Communicate business objectives and performance to the team, improve consistency around key performance metrics, and participate in peer group discussions about business trends.
  • Provide in-the-moment coaching, maintain performance notes, address performance gaps, and develop leaders’ execution and team-development abilities.
  • Use recognition and rewards to reinforce positive behaviors and motivate associates and teams to align with company strategy.
  • Lead Salon Manager, Beauty Manager, and Supervisors and engage related teams; analyze sales and expenses to drive performance and improvements.
  • Support shrink and safety initiatives and consistently meet established standards for sales, service, profit, productivity, and attendance.

Benefits

  • Eligible for a bonus under the Management Incentive Plan.
  • If eligible, medical, dental, and vision coverage.
  • Term life insurance.
  • Paid vacation and holidays, subject to eligibility requirements.
  • 401(k) with Company match.
  • Associate discount on JCPenney merchandise.
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