Store Manager

Tractor Supply Company•Aberdeen, SD

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The role focuses on delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profitability, controlling expenses, and reducing and managing shrink. The trainee observes and learns store operations, people management, customer service, merchandising, paperwork, inventory, budgeting, auditing, and special-project responsibilities. The position also supports a welcoming and inclusive store environment and promotes Tractor Supply Company’s mission and values.

Requirements

Must be at least 18 years of age.
Must possess a valid driver's license; a valid license is required when driving for company business.
Must be able to process information and merchandise through a system and POS register.
Must be able to read, write, and count accurately to complete documentation.
Must be able to access all areas of the store, including the sales floor, side lot, stock area, and register area.
Must be able to operate store equipment, including a dolly, hand truck, forklift, computer, and cash register.
Must be able to move and transfer merchandise generally weighing 0–50 pounds throughout the store.
Must work varied hours, days, nights, and weekends as business requires, including six days per week during spring and fall peak seasons.
Must work a minimum of 52 hours per week.
Must be able to stand and walk for extended periods, often up to four hours straight without a break.
Must be able to travel to other store locations and company functions.
Must be able to meet the listed physical demands, including standing, sitting, walking, kneeling, stooping, bending, reaching overhead, driving, and lifting up to 50 pounds.

Nice To Haves

Retail experience and/or knowledge of farming, ranching, pets or equine, or welding is strongly preferred.
Supervisory experience is preferred.
A high school diploma is listed; a bachelor’s degree in an agricultural-science or business-related field is preferred.
Any suitable combination of education and experience will be considered.

Responsibilities

Learn to recruit, hire, develop, evaluate, discipline, and retain effective team members.
Deliver Legendary Customer Service by greeting customers, uncovering their needs and wants, recommending product solutions, and asking to add value and appreciating the customer.
Foster a welcoming, inclusive store environment and a sense of belonging for team members, customers, suppliers, and communities.
Schedule, organize, and plan daily activities to support efficient store operations.
Lead team members in providing a shopping experience that differentiates the store from competitors.
Communicate company processes, policies, and directives; evaluate their effectiveness and coordinate with district or regional management to address problems.
Learn to create a desirable work environment through promotions, recognition, and empowerment.
Resolve problems and conflicts involving team members and customers.
Learn sales and profit management and work toward achieving top- and bottom-line goals.
Promote a safe and productive work environment.
Manage daily merchandise flow, in-stock availability, and inventory controls.
Learn to organize periodic merchandise resets and maintain merchandise presentation to company standards.
Evaluate the competitive environment and work with Operations and Merchandising teams on quality and performance.
Train on daily, weekly, and monthly paperwork, including invoices, schedules, product orders and returns, and purchase-order reports.
Train in sales forecasting, payroll analysis, and budget review.
Learn to document team member evaluations and corrective actions.
Train in managing periodic price changes and communicating inventory needs to buyers and distribution centers.
Work with buyers, supply chain management, district managers, and distribution centers to resolve inventory problems.
Learn to coordinate and conduct special sales events and assist district management and other store managers with district issues and operational needs.
Participate in community involvement.
Reinforce the company mission and values and develop the store as an employer of choice.
Learn to address team member issues and concerns, involving Human Resources when needed.
Learn to assess and develop team members for advancement.
Train in budgeting and sales forecasting and learn to audit store processes.
Travel to other store locations and company functions as needed.