Store Manager

Bridgestone Americas • Union, NJ

13d • $55,170 - $93,780

About The Position

The Store Manager is an exempt leadership role responsible for supporting the needs of the business and overseeing store operations. The role involves customer service, sales and promotions, customer satisfaction and loyalty, store goals and budgets, financial records, inventory, and staff scheduling and management. The manager also stays current on developments in automotive service through paid training and follows up with customers to gather feedback and ensure satisfaction.

The position typically requires 40 or more hours per week, generally across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and business needs. The listed pay range is $55,170.00–$93,780.00.

Requirements

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills related to customer complaints.
• Aptitude for managing inventory, order scheduling, and merchandising displays.
• Ability to assist customers with personal sales and complaints to support customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict-resolution skills.
• Valid automobile driver's license at all times and ability to drive customer and company vehicles.

Nice To Haves

• Two-year college degree or equivalent.

Responsibilities

• Provide customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule, and assign staff according to their skill levels.
• Attend paid training to stay up to date with developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting day one for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand daily pay program available.
• Professional development resources, training, and regular mentorship.
• Corporate Social Responsibility activities.
• Supportive onboarding experience.
• Agility, work/life effectiveness, and long-term well-being support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED