Store Manager

La-Z-Boy•Cerritos, CA

13d

About The Position

La-Z-Boy is seeking a dynamic sales leader to guide store performance and reflect the company’s people-, process-, operations-, and brand-focused ethos. The Store Manager is responsible for personal and store sales goals, leading and developing a sales team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. The role contributes to store success and company growth and requires high standards of ethics, integrity, and professionalism. The manager coaches and motivates the sales team, champions La-Z-Boy’s selling process and in-home design program, and supports sales promotions and store operations. They address customer concerns, maintain a clean and professional showroom, uphold visual standards, and collaborate with leadership and support teams to improve sales and operational results. Compensation includes base pay, uncapped sales commission, and a monthly bonus opportunity. The position is scheduled for 40 hours per week and may require evening, weekend, and holiday availability based on business needs.

Requirements

1–3 years of sales or retail experience.
Strong communication, leadership, and customer service skills.
Goal-oriented, with strong business and financial understanding.
Ability to work evenings, weekends, and holidays based on business needs.
Ability to lift up to 50 pounds and stand for extended periods.
Must pass background and drug screening.

Nice To Haves

Retail sales management experience.

Responsibilities

Drive store and individual sales goals and performance.
Coach, train, and motivate the sales team.
Champion the La-Z-Boy selling process and in-home design program.
Recognize top talent.
Deliver an exceptional, branded customer experience.
Support sales events, promotions, and store operations.
Resolve customer concerns and other issues that may interfere with efficient sales operations.
Support planning and execution of sales promotions and events.
Collaborate with support teams to ensure flawless execution of operational excellence.
Ensure proper execution of existing and new systems and administrative procedures.
Uphold brand visual standards by ensuring employee and customer areas are clean.
Partner with leadership to improve sales and operational results.

Benefits

Health insurance through Blue Cross/Blue Shield.
Optum prescription services.
In-network dental and vision insurance.
Paid vacation and paid time off.
401(k) retirement plan with company match, including a match of up to 6% for US employees.
Disability insurance.
Life insurance and AD&D.
Paid bonding leave.
Paid training.
Health Savings Account.
Tuition reimbursement of up to $5,250 per calendar year.
Employee Assistance Program, including counseling sessions and financial and legal resources.
9–11 paid holidays each year.
Two weeks of prorated vacation for new hires.
Personal time for non-exempt employees or state-mandated sick time.