Store Manager

Columbia Sportswear • Mercedes, TX

13d • Onsite

About The Position

The Store Manager plans and directs the store’s day-to-day operations to improve customer service, drive sales, increase profitability, and execute marketing and promotional directives. The role is responsible for maintaining high store standards, fostering a positive environment, forecasting staffing needs, and developing a recruiting strategy. Store Leadership Teams support memorable customer experiences while advancing Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

The Store Manager leads and develops the store team, ensures effective front- and back-of-house operations, manages operating budgets and expenses, and maintains appropriate inventory levels. The role also handles timely and accurate employment and store records and communicates regularly with the Area/District Manager. The position is based at 5001 E. Expressway 83 Suite 0844, Mercedes, TX 78570, and requires occasional travel of approximately 5%, as well as availability for a flexible retail schedule that may change with seasonal and location-specific business needs.

Requirements

• Bachelor’s or master’s degree, applicable certification, or equivalent experience.
• Five years of functional experience.
• Experience managing individual contributors and a department, or experience acting as a lead.
• Strong problem-solving skills, including the ability to resolve technical, operational, and organizational problems and make decisions affecting store finances, efficiency, and effectiveness.
• Skill operating a point-of-sale (POS) system and various software packages.
• Ability to communicate with others.
• Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
• Ability to travel occasionally, approximately 5%, for meetings and business needs.
• Ability to frequently move about in an active environment and adjust or move items weighing up to 40 pounds; occasional ability to work in place.

Responsibilities

• Lead, evaluate, and coach store staff to maintain high service and quality standards and meet customer experience expectations.
• Inspire, educate, guide, and develop associates and keyholders to support short- and long-range growth plans and career paths.
• Deliver operating budgets and manage expense control within division guidelines to meet profitability expectations.
• Ensure accuracy of all store functions, including front- and back-of-house operations.
• Complete and maintain accurate, timely records related to applicants, new hires, payroll, performance reviews, coaching, disciplinary actions, and terminations.
• Maintain appropriate inventory levels through replenishment, organization, shrink control, and communication.
• Communicate regularly with the Area/District Manager about relevant market information and employee successes and challenges.
• Plan and direct day-to-day store operations to improve customer service, drive sales, increase profitability, and execute marketing and promotional directives.
• Maintain high store standards, foster a positive environment, forecast staffing needs, and develop a recruiting strategy.

Benefits

• Quarterly bonus program tied to store performance.
• Medical coverage with FSA/HSA options.
• Dental insurance.
• Vision coverage.
• Well-being plans and wellness benefits.
• 401(k) with company matching.
• Routine time off starting immediately.
• Floating holidays.
• Quarterly reimbursement program supporting health and fitness.
• Employee Assistance Program with access to mental health and financial services, fitness-program discounts, and more.
• Paid Culture and Community Hours and Volunteer Hours.
• Tuition Assistance Program.
• Learning and development courses.
• Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
• Life insurance and disability coverage.
• Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services.
• Extensive time-off program.
• Free, confidential, 24/7/365 counseling services through EAP+.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager