Store Manager In Stockton Mo

Dollar General•Stockton, MO

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store opening and closing; inventory and merchandise presentation; customer service; cash and facility controls; and completion of required documentation. The manager also maintains a clean, organized, safe, and adequately equipped store while following company policies and procedures.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills, including the ability to interact tactfully and directly with staff.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • Ability to apply basic retail principles, including ordering cycles, peak inventories, and merchandise flow.
  • Ability to provide ongoing staff development and recruit, hire, and train qualified applicants.
  • Ability to ensure compliance with federal labor laws and company policies and procedures.
  • Frequent walking and standing, bending, stooping, and kneeling.
  • Ability to frequently handle merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb occasionally using a ladder.
  • Ability to regularly drive or provide personal transportation for work-related bank deposits and occasional meetings or store visits.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish-speaking ability may be preferred at certain store locations.

Responsibilities

  • Recruit, select, hire, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, and presentation according to company processes and practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Act as a liaison between the corporate office and store employees and foster cooperation and collaboration.
  • Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.
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