Store Manager - Stuart Weitzman

Stuart Weitzman•NEW YORK, NY

About The Position

The Store Manager is responsible for overall store performance, including achieving the store’s sales plan through team and individual contributions. The role leads sales, customer experience, team development, and store operations while representing Stuart Weitzman in the local market. The manager supports brand evolution, fosters change management, maintains company standards and policies, and balances daily workload priorities with the customer experience.

Requirements

Strong oral and written communication skills.
Excellent organization and attention to detail.
Knowledge of POS, Microsoft Office, and basic computer skills, including iPads, Internet, and Mobile POS.
Ability to maneuver around the sales floor and stockroom; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and occasionally lift and carry product or cartons up to 50 pounds for shipment or transfer processing.
Ability to meet Stuart Weitzman scheduling and availability expectations, including working a flexible schedule with nights, weekends, and holidays.
High school diploma or equivalent work experience preferred.

Nice To Haves

Three to four years of leadership experience.
Experience in a retail environment preferred.
High school diploma or equivalent work experience preferred.

Responsibilities

Achieve store sales plan and KPI goals.
Improve four-wall contribution by increasing sales and reducing operating expenses.
Deliver a bold, energetic, purpose-driven customer experience through the team.
Model and develop the team to meet Stuart Weitzman selling and service expectations.
Recruit, hire, develop, and retain a high-performing team.
Train and mentor team members to deliver customer experience and operations in accordance with Stuart Weitzman standards.
Ensure new hires complete Stuart Weitzman onboarding.
Champion brand evolution and foster change management.
Provide feedback and conduct performance management and developmental conversations.
Drive business through sales strategies, clienteling, sourcing new customers, and maintaining productive customer relationships.
Write and administer annual performance appraisals for the team.
Manage operational tasks, including shipment, stockroom organization, order fulfillment, and inventory management.
Act as a brand ambassador in the local market or mall to drive brand loyalty and business.
Enforce compliance with Stuart Weitzman policies and procedures.
Work with the team to achieve store audit scores at or above Stuart Weitzman standards.
Ensure team members execute and maintain Stuart Weitzman visual guidelines.
Manage daily workload while prioritizing the customer experience.
Manage payroll, scheduling, and time and attendance.
Represent Stuart Weitzman as a brand ambassador.