Store Manager - Stuart Weitzman

Caleres•New York, NY
•$85,000 - $95,000

About The Position

The Store Manager is responsible for the overall performance of the Stuart Weitzman store, including achieving its sales plan through team and individual contributions. The role focuses on improving store profitability, delivering a bold and energetic customer experience, developing and retaining a high-performing team, and ensuring store operations meet Stuart Weitzman standards. The manager leads sales strategies and customer relationship-building, oversees staffing and performance management, manages operational and inventory tasks, and ensures compliance with company policies, visual guidelines, and audit standards. The role requires flexibility to work nights, weekends, and holidays, along with the ability to perform the physical tasks associated with sales-floor and stockroom work.

Requirements

  • Strong oral and written communication skills.
  • Excellent organization and attention to detail.
  • Knowledge of POS, Microsoft Office, and basic computer skills, including iPads, internet, and Mobile POS.
  • Ability to maneuver around the sales floor and stockroom, including climbing, bending, and kneeling.
  • Ability to frequently lift and carry up to 25 pounds and sometimes lift and carry product or cartons up to 50 pounds.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

  • Three to four years of leadership experience.
  • Retail environment experience preferred.
  • High school diploma or equivalent work experience preferred.

Responsibilities

  • Achieve the store sales plan and KPI goals.
  • Improve four-wall contribution by increasing sales and reducing operating expenses.
  • Deliver a bold, energetic, purpose-driven customer experience through the team.
  • Model and develop the team to meet Stuart Weitzman selling and service expectations.
  • Recruit, hire, develop, and retain a high-performing team.
  • Train and mentor team members and ensure new hires complete Stuart Weitzman onboarding.
  • Champion brand evolution and foster change management.
  • Provide feedback and engage in performance management and developmental conversations.
  • Drive business through sales strategies, clienteling, sourcing new customers, and maintaining productive customer relationships.
  • Write and administer annual performance appraisals for the team.
  • Manage operational tasks, including shipment, stockroom organization, order fulfillment, and inventory management.
  • Represent the brand in the local market or mall to drive brand loyalty and business.
  • Enforce compliance with Stuart Weitzman policies and procedures.
  • Work with the team to achieve store audit scores at or above Stuart Weitzman standards.
  • Ensure team members execute and maintain Stuart Weitzman visual guidelines.
  • Manage evolving daily workload while prioritizing the customer experience.
  • Manage payroll, scheduling, and time and attendance.

Benefits

  • Company benefits are available for review at yourcaleres.com.
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