Stuart #75 Host

Flanigan's Enterprises•Stuart, FL

About The Position

The Host is the first and last point of contact for guests at Flanigan’s, setting a welcoming tone by greeting guests, escorting them to their tables, managing seating flow, answering inquiries, and saying goodbye as guests leave. The role also includes maintaining clean and stocked guest areas, handling telephone inquiries, communicating guest concerns to the manager on duty, and completing shift changes and assigned opening, closing, and side duties.

Requirements

  • Able to reach, bend, and stoop frequently.
  • Able to lift up to 50 lbs.
  • Ability to speak, read, and write English.
  • Complete and pass the Florida Responsible Vendor program in compliance with Flanigan’s and Florida statutes.
  • Complete and pass the food safety certification program in compliance with Flanigan’s and Florida statutes.

Responsibilities

  • Maintain a cheerful, courteous temperament and a neat, clean, professional image.
  • Greet guests using Flanigan’s “Smile Talk.”
  • Engage guests using “Smile Talk” while escorting them to their table in a timely manner.
  • Manage the wait list efficiently to seat guests.
  • Communicate guests’ questions or concerns to the manager on duty.
  • Keep the foyer, host/hostess station, and wait area clean and free of debris; restock and clean menus.
  • Restock and maintain restroom cleanliness for guests.
  • Answer the telephone within four rings, answer guests’ questions, or direct them to the appropriate staff member.
  • Conclude guests’ visits with Flanigan’s “Smile Talk.”
  • Perform shift changes, opening and closing duties, and assigned sidework.

Benefits

  • Five-day work week.
  • Paid vacation: one week after one year, two weeks after two years, and three weeks after ten years.
  • Medical and dental insurance programs available.
  • 401(k) plan with immediate eligibility; must be 21 or older to enroll.
  • Shift meals at 50% off.
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