Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. The Store Manager will recruit, select and retain qualified employees according to federal and state labor laws and company policies, ensuring the store is properly staffed. They will provide proper training for employees, conduct performance evaluations, and identify gaps for appropriate solutions and/or counseling, up to and including termination. The Store Manager will also make recommendations regarding employee pay rate and advancement, and communicate performance, conduct and safety expectations regularly. They will ensure that the store is appropriately staffed and effectively opened and closed each day, personally opening the store a minimum of two times per week and closing the store a minimum of two times per week. The Store Manager will evaluate operating statements to identify business trends, expense control opportunities, potential shrink, and errors. They will order to ensure the meeting or exceeding of in-stock targets, review ordering plan, seasonal direction and inventory management issues on a weekly basis, and follow up on Basic Stock Replenishment (BSR)/cycle counts. The Store Manager will facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes, and ensure that all merchandise is presented according to established practices, utilizing merchandise fixtures properly including presentation, product pricing and signage. They will maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. The Store Manager will ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. They will provide superior customer service leadership, maintain a clean, well-organized store, and facilitate a safe and secure working and shopping environment. The Store Manager will ensure that the store is adequately equipped with tools necessary to perform required tasks and will follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications, ensuring employee compliance. Finally, they will complete all paperwork and documentation according to guidelines and deadlines.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED