Assistant Store Manager - Baker, Baker, LA

DTLR, Inc.•Baker, LA
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support maximum sales and profitability. The role focuses on merchandising execution, expense and inventory management, team training and development, human resources activities, operational compliance, and outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of store staff, helps uphold company policies and procedures, and supports achievement of store goals and budget plans. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The role may require working in multiple stores within the assigned district, extended hours during critical project phases, and travel by car, plane, or train. Reliable transportation is required. The work involves standing for extended periods and lifting, carrying, or pushing/pulling up to 50 pounds.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills, including demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Ability to maintain professionalism in all situations.
  • Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
  • Results-driven approach and demonstrated critical and creative thinking skills.
  • Project management, time management, analytical, and strong organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and proactively respond to changing demands from multiple sources.
  • Ability to execute directives with precision and consistency.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.
  • Flexible availability for days, nights, weekends, and holidays.

Responsibilities

  • Support the Store Manager in daily store operations and the achievement of sales, profitability, and store goals.
  • Oversee the overall quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership and encourage commitment to store goals and training standards.
  • Assist with recruitment, selection, training, and development of store personnel.
  • Assist with annual performance evaluations for store employees and provide feedback to the Store Manager.
  • Assist with expense management and develop strategies to help the store perform in accordance with its budget.
  • Help monitor and identify loss or inventory inconsistencies to support achievement of shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold customer service standards and provide a friendly environment in which customers receive outstanding service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.
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