Assistant Store Manager, La Plaza
About The Position
The Assistant Store Manager supports the Store Manager in operating a Sephora store, delivering exceptional client experiences, and driving sales and profitability. This role leads store operations and team development in a fast-paced retail environment, including recruiting and onboarding talent, coaching and mentoring associates, conducting performance appraisals, resolving client concerns, and encouraging loyalty and personalized service. The Assistant Store Manager also maintains store presentation and compliance with Sephora policies and brand guidelines, and optimizes inventory and staffing while adapting to changing priorities. The position is on-site at 2200 S. 10th Street, McAllen, Texas. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds; bending and stretching to stock shelves; standing and walking the sales floor for the entire shift; working in a fragrance-filled environment; and handling and applying products to clients, with or without accommodation. The annual base salary range is $66,200–$81,050, and employees may also be eligible for bonuses. Sephora describes a supportive community, career paths, and meaningful work. Benefits may depend on eligibility, job classification, and length of employment, and include medical, dental, and vision coverage; disability and life insurance; a 401(k) with a 4% match; FSA and HSA programs; a student debt retirement plan; paid vacation and sick time and protected leave; training, tuition reimbursement, and leadership development; merchandise and service discounts and product offers; mental health and financial coaching resources; and volunteer and donation matching.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop talent and foster a collaborative atmosphere.
- Strong communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
- Commitment to team coaching, tailored mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Coach, inspire, and empower the team to exceed expectations and performance goals while fostering growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Provide ongoing learning, real-time coaching, actionable feedback, and support to maximize associates’ potential.
- Conduct performance appraisals and provide mentorship and feedback to support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to shifting priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Disability and life insurance
- 401(k) with 4% match
- FSA and HSA programs
- Student debt retirement plan with qualifying student loan payments earning the Sephora 401(k) match
- Paid vacation time
- Paid sick time
- Protected leave
- Training
- Tuition reimbursement
- Leadership development
- 30% discount on merchandise and services
- Opportunities for free product or gratis
- Flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
