Store Manager

Circle K Stores•Arlington, TX

7d•Onsite

About The Position

The Store Manager directs store operations and supervises two or more full-time employees, potentially including assistant managers, lead representatives, and customer service representatives. The role is responsible for recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining customer service and store presentation standards; and ensuring appropriate communication, safety awareness, and completion of required training. The Store Manager builds professional relationships with suppliers, resolves customer complaints, maintains regular onsite attendance, and promotes a safe and positive image in the community. The position also organizes store records and reports, develops action plans, oversees merchandise stocking and pricing, and ensures required employment notices are accessible. The role analyzes sales and expenses, manages budgets, forecasts and merchandise margins, safeguards funds, and reports discrepancies to the District Manager. Work requires at least 50 hours per week and may include all shifts, weekends, and holidays. Approximately 95% of the work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The job also involves occasional exposure to temperature extremes and noise, and work with minimum direction and periodic supervision.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred in the posting.
Ability to supervise and train employees in the use of equipment, tools, and materials described in CSR, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions described in CSR, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed for store computer use, including reports, inventory control, cash control, and employment-related forms.
Valid driver's license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work at least 50 hours per week.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
Ability to stand and/or walk for an entire shift and work alone.
Ability to operate a cash register and/or computer keyboard and communicate orally.
Ability to work indoors and outdoors, including occasional work in a walk-in cooler or freezer and exposure to temperature extremes and occasional noise.
Ability to climb a ladder when needed to store or retrieve materials or place or remove signs.

Nice To Haves

Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and non-discrimination practices.
Assign and manage tasks to keep the store clean, stocked, organized, and well-maintained to company standards.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Develop positive, professional relationships with suppliers and promote a safe, positive image in the community.
Prepare timely employee performance appraisals and provide performance-based feedback at designated check-ins and anniversaries.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and required procedures; ensure required training is completed on time.
Establish timely employee communications and ongoing meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to meet objectives; maintain store files and manuals.
Ensure reports are completed accurately and on time, merchandise is stocked and displayed attractively and priced correctly, and required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed, perform financial analysis, and notify the District Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.