Store Manager

Five Below•Philadelphia, PA

About The Position

The Store Manager leads store operations, team development, sales-floor execution, and customer experience. The role calls for a visible, hands-on leader who coaches associates in real time, adapts to changing business needs, manages labor within budget, and builds a positive, high-performing store culture. Success is measured by sales and labor results, customer feedback, Store Scorecard performance, team development and retention, and operational execution and compliance. The position includes structured time for development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs.

Requirements

High school graduate or equivalent.
Minimum 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience preferred but not required.
Ability to lead in fast-paced, high-volume, or high-complexity store environments.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
At least 18 years old and able to perform essential job functions in compliance with applicable laws.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to identify and understand email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers.

Nice To Haves

Promotion from an assistant manager or co-manager role.

Responsibilities

Lead the store in person and set its pace, direction, and priorities.
Develop the team through coaching, feedback, teaching, and recognition.
Oversee store operations, including freight flow, store zones, and execution of priorities.
Manage labor and adjust staffing to business needs while staying within budget.
Drive sales by modeling selling behaviors and guiding associates on the sales floor.
Build a positive, fun, and high-performing team culture.
Adapt quickly to changing conditions and business needs.
Demonstrate integrity and accountability for outcomes.
Conduct development check-ins and coaching conversations.
Plan labor and volume.
Use Five Below resources and programs to support store success.