Store Manager - Philadelphia, Abercrombie & Fitch

Abercrombie & Fitch Co.•11635 Walnut Street, PA-ANF, PA

About The Position

The Store Manager leads their location and is responsible for staffing, training, developing, and retaining part-time and full-time staff, including supporting management career development. The role is accountable for store operations, including hours management, asset protection, and salesfloor and stockroom organization. The Store Manager upholds company standards and policies, creates a strong customer experience through customer engagement, and ensures brand presentation standards are met.

Requirements

At least 2 years of store management experience, or relevant supervisory experience in a customer-facing role.
Proven ability to drive business results in a fast-paced retail environment.
Excellent communication, leadership, and interpersonal skills.
Strong ability to build relationships and collaborate effectively.
Proven results in assessing and developing talent.
Strong critical-thinking and problem-solving skills.
High attention to detail, thoroughness, and accuracy while multitasking.
Self-motivated, with the ability to take initiative.
Strong customer focus and knowledge of current fashion trends.

Responsibilities

Oversee salesfloor and stockroom operations to provide excellent customer service and seamless operations.
Coach staff on product knowledge and brand awareness to drive sales.
Ensure visual displays follow brand and corporate direction.
Recruit, hire, and train management and non-management associates.
Conduct staffing, scheduling, and payroll management.
Oversee inventory, replenishment, stockroom, and OMNI Channel operations.
Analyze reporting to inform decision-making.
Protect store assets and oversee store maintenance.
Perform opening and closing routines.
Operate register and point-of-sale systems.
Represent the brand and exemplify company culture and values.