Assistant Manager - South Coast Plaza, Abercrombie & Fitch

Abercrombie & Fitch•Costa Mesa, CA

About The Position

The Assistant Manager is a multi-faceted role combining business strategy, operations, creativity, and people management. The position drives sales results through business analysis and best-in-class customer service, oversees daily store operations, and promotes efficiency in store processes. The Assistant Manager applies creative expertise to floorset updates, styling recommendations, and product knowledge, while leading recruiting, training, engagement, and development of store talent. The role offers the opportunity to grow into future store leadership through the company’s promote-from-within philosophy.

Requirements

Bachelor’s degree or one year of supervisory experience in a customer-facing role.
Maintain a strong customer focus.
Knowledge of current fashion trends.
Drive to achieve results and demonstrate a strong work ethic.
Strong communication and interpersonal skills.
Team-building skills and ability to coach others.
Take initiative and demonstrate confidence.
Balance multiple tasks while being detail-oriented.
Engage in applied learning and proactive thinking.
Ability to work in a fast-paced and challenging environment.

Responsibilities

Perform opening and closing routines.
Supervise the sales floor and stockroom to ensure excellent customer service and seamless operations.
Conduct staffing and scheduling operations and manage payroll.
Train and develop non-management staff.
Demonstrate product knowledge and brand awareness while driving sales.
Build and maintain visual displays.
Analyze reports to inform decision-making.
Protect store assets and perform inventory control.
Operate register and point-of-sale systems.
Fulfill omnichannel orders.
Represent the brand and exemplify company culture and values.