Store Manager - Fifth Avenue, Abercrombie & Fitch

Abercrombie & Fitch•New York, NY

About The Position

The Store Manager leads the Fifth Avenue Abercrombie & Fitch location and is accountable for staffing, training, developing, and retaining part-time and full-time staff, including management career development. The role oversees all store operations, including hours management, Asset Protection, salesfloor and stockroom organization, and upholding company standards and policies. The Store Manager focuses on the store experience by ensuring strong customer engagement and adherence to brand presentation standards. The Store Manager oversees salesfloor and stockroom operations, coaches associates on product knowledge and brand awareness to drive sales, and ensures visual displays follow Brand and Corporate direction. The role includes recruiting, hiring, training, and scheduling management and non-management associates; managing payroll; overseeing inventory, replenishment, stockroom, and OMNI Channel operations; and using reports to inform decisions. The Store Manager also protects store assets, oversees maintenance, performs opening and closing routines, operates register and point-of-sale systems, and represents the Brand and Company culture and values. Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories, with brands serving customers from kids through millennials. It operates stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.

Requirements

At least 2 years of store management experience, or relevant supervisory experience in a customer-facing role.
Proven ability to drive business results in a fast-paced retail environment.
Excellent communication, leadership, and interpersonal skills.
Strong ability to build relationships and collaborate effectively.
Proven results in assessing and developing talent.
Strong critical-thinking and problem-solving skills.
High attention to detail, thoroughness, and accuracy while multitasking.
Self-motivated, with the ability to take initiative.
Strong customer focus and knowledge of current fashion trends.

Responsibilities

Oversee salesfloor and stockroom operations to ensure excellent customer service and seamless operations.
Coach staff on product knowledge and brand awareness to drive sales.
Ensure visual displays adhere to Brand and Corporate direction.
Recruit, hire, train, develop, and retain management and non-management associates.
Conduct staffing, scheduling, and payroll management.
Oversee inventory, replenishment, stockroom, and OMNI Channel operations.
Analyze reporting to inform decision-making.
Protect store assets and oversee store maintenance.
Perform opening and closing routines.
Operate register and point-of-sale systems.
Represent the Brand and exemplify Company culture and values.