Retail Store Manager

7 For All Mankind•Canutillo, TX

25d

About The Position

The Store Manager leads the store team, inspiring, mentoring, and developing employees to deliver consistent selling behaviors, achieve store sales goals, and provide a high level of customer engagement. The role is responsible for recruiting, hiring, coaching, and retaining talent while maintaining appropriate staffing levels. The Store Manager maximizes profitability by controlling expenses, protecting company assets, and ensuring customer care, merchandising, operational processes, and store standards are consistently executed. The manager also ensures company policies, procedures, corporate directives, and initiatives are implemented on time. The position offers competitive bonus and incentive programs and the opportunity for career growth with 7 For All Mankind. The Store Manager represents the brand, develops customer and client relationships, oversees team performance and scheduling, communicates store needs to the District Manager, and coordinates with the People Operations Specialist when employee relations matters arise. The role also supports visual merchandising, operations, marketing, loss prevention, audits, and inventory activities. The work involves standing throughout the shift, working in a crowded and noisy retail environment, operating a cash register and office equipment, climbing ladders, and moving products weighing up to 50 pounds. Weekend and night shifts are required, and occasional travel, sometimes on short notice, may be necessary. 7 For All Mankind describes its culture as collaborative and inclusive, valuing individuality, listening, feedback, and creativity. The company states its commitment to equal employment opportunity and reasonable accommodations for qualified individuals with disabilities.

Requirements

At least 4 years of related professional sales experience in specialty or luxury retail.
At least 2 years of management experience.
Strong leadership ability.
Excellent time management and organizational skills, with the ability to multitask and prioritize.
Career-driven attitude, strong work ethic, and high performance standards.
High initiative and self-starter ability.
Effective verbal and written communication skills.
Strong problem-solving and decision-making skills.
Ability to operate a cash register accurately and efficiently while following cash-handling procedures.
Must work weekend and night shifts.
Ability to stand for the entire work shift.
Ability to climb ladders as needed.
Ability to bend, lift, open, and move products weighing up to 50 pounds as needed.
Ability to operate office equipment, including computers, phones, fax machines, scanners, and copiers.
Ability to work in an often crowded and noisy interactive store environment and regularly interact with the public.
Ability to perform repetitive hand motions while operating a cash register or computer.

Responsibilities

Recruit, hire, coach, and retain talent to meet business needs and support sales growth.
Maintain optimal staffing levels in the store.
Promote a culture of coaching and feedback to develop a high-performing team while achieving individual sales goals.
Deliver exceptional customer experiences and drive sales by styling and fitting customers according to their needs.
Set an example of customer engagement that exceeds industry standards.
Build business and client relationships through in-store events and ongoing client outreach.
Oversee annual performance reviews, evaluate team members, and provide ongoing performance feedback.
Partner with the District Manager and People Operations Specialist on facilitating, disciplining, and terminating employees when necessary, while maintaining the Open Door Policy.
Communicate employee relations matters, employee skill development, and store operational needs to the District Manager.
Manage store scheduling within established guidelines to ensure coverage based on business needs.
Support and execute Visual Merchandising, Operations, and Marketing directives; communicate information to the team and complete deliverables by deadlines.
Represent the brand and ensure team members embody it in interactions with customers and peers.
Ensure Loss Prevention policies and procedures are followed.
Assist with financial and sales audits and inventories to protect the store from internal and external shortage.
Control expenses, protect company assets, and maintain store standards and processes for customer care, merchandising, and operations.
Ensure company policies, procedures, corporate directives, and initiatives are enforced and implemented within deadlines.