Yankee Candle - Store Manager - Natick, MA

Newell Brands•Natick, MA

1d•Onsite

About The Position

The Store Manager is responsible for executing store leadership activities that deliver an exceptional employee and guest experience while driving profitable top-line sales growth. The role builds and develops a high-performing team aligned with Newell Brands’ values; creates an engaging, safe, and inviting guest experience; and analyzes store performance to plan and execute operational activities. The manager is accountable for achieving or exceeding key performance indicator goals through strategic planning, effective execution, and continuous performance improvement.

Requirements

High school completion or equivalent GED.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in retail software and Microsoft Office.
Strong analytical skills.
Solution-oriented approach.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

Three or more years of proven experience as a Retail Store Manager or in a similar role.

Responsibilities

Recruit, hire, develop, inspire, and retain top talent; maintain staffing goals, including seasonal staffing within hiring timelines.
Ensure effective onboarding and ongoing team development, recognize and address HR-related situations through performance management, coach employees, foster a positive work environment, and establish succession plans.
Deliver an engaging guest experience by understanding guest needs, applying product knowledge, and making emotional connections.
Implement company selling strategies, coach selling behaviors, maximize the Guest Sales Leader role, and drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
Build lasting customer relationships and maintain store appearance by executing visual standards, plan-o-grams, signage, visual maintenance, and store cleanliness.
Analyze business results, identify root causes, and create action plans that drive results; communicate clearly to align the team.
Create schedules that provide appropriate sales-floor coverage, maximize sales, and meet payroll targets.
Direct inventory management activities and control expenses.
Incorporate safety and loss-prevention measures into daily activities and follow company policies and the Code of Ethics.
Consistently achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.